Home 2 suite saratoga ny2/10/2024 I had told the front desk it was empty that morning, and no one came to clean the room or refill the bath gel. We were out of towels, and the bath gel station in the shower was empty. The room had never been cleaned - at all. We left again after 45 minutes, and returned close to midnight. We returned to our room at 3:30 in the afternoon, and it still hadn't been cleaned. Next day, we left in the morning, after telling the chambermaid we would be leaving in 15 minutes. Really? Like they don't have mattress covers & bedspreads? I didn't appreciate the condescending attitude. When I complained, I was given the run around about how it is a standard queen, and I have comforters & mattress covers on my bed at home, so it just "looks" biger. The bed is in between a double & a queen. We got put into a different room, which I didn't want. When we arrived it wasn't until 6:30 in the evening, and I was told the room "wasn't ready". A great place I'll be back to see what it is like when it is no longer new.įirst of all, I was offered the opportunity to pick my room online the day before arrival, which I did. The dining area was modern with counters where you could grab a quick bite while watching the TV. A simple presentation of toasts breads fruit and COFFEE. Big deal.figure it out In the morning the continental breakfast wasn't full of all the customary non appealing foods. When it cam to the oversized bathroom I was surprised to see there wasn't a lot of hooks to hang your clothes while showering. I thought where do you cook? In the microwave? whoever designed the layout never cooked a meal in her life. Pure Overkill.with all that kitchen ware. Our suite had two TV's two beds, a pull out couch, a full sized fridge.dish washer.kitchen sin, fully loaded kitchen cabinets with dishes bowls spatchulars knives forks alas no turkey.There was a desk with roll out wheels that locked.side tables which had portable TV tables underneath. Ours was enormous.the bathroom was the size of our room at Holiday Inn in Saratoga! Everything was brand new. I made reservations for 2 couples in two rooms. The hotel is located in a very quiet business area. Friends used the fire pit area post-town. Large fridge with regular freezer which was fantastic. Regular coffee maker, lots of mugs, glasses, plates, cookware. I was able to put my suitcase right inside which was helpful. No closet but a closet area which was fine. Way better than a standard hotel room desk. Big room, sofa, roll out kitchen table, huge built ins with lots of drawers which was great. Doggie treats too! Panera, Starbucks and Cumberland Farms within seconds of the hotel. Free parking, free breakfast, free coffee and tea and water in the lobby all day/night. Home 2 Suites is about 8 miles from Saratoga and is a very easy drive. Didn't want to pay the price for a standard room in Saratoga Springs. We were in town for Travers Stakes and SPAC.
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